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Downtime

Some Inbound calls are not processed

Apr 14 at 03:13pm CEST
Affected services
Core Conversational Service

Resolved
Apr 14 at 03:27pm CEST

Our team has successfully identified and fixed the issue. All systems are now operating normally. We will continue to monitor the situation closely to ensure stability and prevent similar issues in the future. We appreciate your patience and apologize for any inconvenience this may have caused. Thank you for your understanding.

Created
Apr 14 at 03:13pm CEST

A storage migration resulted in several inbound calls not being processed by our voice agents. This is affecting some users. Our team is actively working to resolve the issue as quickly as possible. We will provide an update shortly with more information on our progress.