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Post-Call Email Delivery Failure

Oct 30 at 09:24am CET
Affected services
Call Decorator Service

Resolved
Oct 30 at 09:24am CET

Due to an infrastructure issue, post-call emails were not sent the 29 october 2025 between 16:40 and 23:30 CET. Users relying on automated post-call email workflows may have experienced missing communications.

The issue has been identified and resolved. Additional monitoring and safeguards have been implemented to prevent recurrence and ensure prompt detection of similar anomalies.

We apologize for the inconvenience and thank you for your continued trust.