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Core Conversational Service Audio Management

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Last updated on Feb 13 at 12:09pm CET

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99.981% uptime

Operational

Nov 16, 2025

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Down for 23 minutes

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30 days ago

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Today

Core Conversational Service Audio Management

Service that manages vocal conversation audios within our system

100% uptime

Operational

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Following a platform update at 07:15 CET, we ob...

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We have deployed a mitigation for the issue imp...

Degraded for 56 minutes

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30 days ago

60 days ago

90 days ago

Today

Core Conversational Service Orchestrator

Service that manages all vocal conversations within our system

100% uptime

Operational

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Following a platform update at 07:15 CET, we ob...

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We have deployed a mitigation for the issue imp...

Degraded for 56 minutes

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30 days ago

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Today

Backoffice

Interface that allows to configure and interact with Volubile services

100% uptime

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30 days ago

60 days ago

90 days ago

Today

Call Decorator Service

Service that extracts and classifies all call informations

100% uptime

Operational

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Our R&D team identified that between 15:14 and ...

Degraded for 37 minutes

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The root cause was identified as a quota change...

Degraded for 1 hour and 19 minutes

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30 days ago

60 days ago

90 days ago

Today

Public API and Webhook

Standardized API that provides external systems access to specific informations, functionalities and real-time updates

100% uptime

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30 days ago

60 days ago

90 days ago

Today

Previous incidents

Feb 09, 2026

Incident Notice – Platform Degradation

Degraded

Resolved Feb 09 at 12:01pm CET

We have deployed a mitigation for the issue impacting inbound and outbound calls requiring pre‑call actions.
Initial indicators show improved service performance.
We are actively monitoring the platform to confirm stability and to identify the root cause of the incident.
Further updates will be shared as soon as they are available.

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