Previous incidents

May 2025
No incidents reported
April 2025
Apr 22, 2025
1 incident

Some calls are not processed and backoffice is unavailable

Downtime

Resolved Apr 22 at 04:48pm CEST

Our team has successfully identified and fixed the issue. All systems are now operating normally. We will continue to monitor the situation closely to ensure stability and prevent similar issues in the future. We appreciate your patience and apologize for any inconvenience this may have caused. Thank you for your understanding.

1 previous update

Apr 14, 2025
1 incident

Some Inbound calls are not processed

Degraded

Resolved Apr 14 at 03:27pm CEST

Our team has successfully identified and fixed the issue. All systems are now operating normally. We will continue to monitor the situation closely to ensure stability and prevent similar issues in the future. We appreciate your patience and apologize for any inconvenience this may have caused. Thank you for your understanding.

1 previous update

Apr 01, 2025
1 incident

Infrastructure Migration Alert

Resolved Apr 01 at 09:38am CEST

We would like to inform you that our recent migration to a new infrastructure has triggered alerts indicating potential downtime. However, we are pleased to report that all services are currently up and running smoothly.

Our team is actively monitoring the situation to ensure stability and performance. We appreciate your understanding and patience during this transition.

If you have any questions or encounter any issues, please do not hesitate to reach out to our support team.

Thank you fo...

March 2025
No incidents reported